Frequently Asked Questions
- Q: How do I request service?
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The FAU Help Desk is the first step in getting help for CoE Technology. You can call them at (561) 297-3999 or fill out the online form to request service http://xldf.kome-shibahara.com/helpdesk
** In emergencies please contact us directly by sending us an email to coetech@kome-shibahara.com. - Q: How do I request visual aids equipment (Projector and a laptop)?
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For Boca Campus: you may contact the FAU Audio Visual Department (561) 297-3707
http://xldf.kome-shibahara.com/oit/instructional/av_services.php
For Davie: http://xldf.kome-shibahara.com/oit/partner-campuses/services/AV-Rates.php
For Jupiter: http://xldf.kome-shibahara.com/oit/partner-campuses/services/AV-Rates.php
**If you cannot be helped by the Audio Visual Department due to equipment shortages or time pressures, CoE Technology Services can provide a limited amount of loaner computers and projector equipment. You may email your request to: coetech@kome-shibahara.com - Q: How do I register for technology training?
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You can visit the following website to register for technology training http://xldf.kome-shibahara.com/oit/training/.
- Q: Who do I contact for emergencies situations?
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In emergencies please contact us directly by sending an email or by calling the Help Desk at 561-297-3999.
- Q: How do I make changes to my COE faculty website or COE Departmental website?
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Please refer to this page for detailed instructions on submitting any College of Education website changes.